Zadzwoń

FAQ

How do I enter the building and the apartment?

Each guest receives an access code for the building and the apartment by e-mail and SMS. This allows for self check-in without using a reception desk.

Enter the code:

  • at the building entrance – on the black reader next to the door
  • at the apartment entrance – on the keypad located on the door handle

The code is normally active from 3:00 PM on the check-in day until 11:00 AM on the check-out day.

Codes are generated automatically around 2 days before arrival. For bookings made less than 2 days in advance, the code is usually sent within approximately 15 minutes of making the reservation.

If early check-in has been agreed in advance, the code will be activated for the agreed earlier time.

Does Wodna13 have a reception desk?

No. Wodna13 operates with a self check-in system. Reservations are made online, and the access code for the building and apartment is sent to guests by e-mail and SMS.

If you have any questions or need assistance, you can contact us:

  • by phone: +48 668 993 237
  • via WhatsApp: +48 668 993 237
  • through the booking platform used to make your reservation

What types of beds are available in the apartments, and can an extra bed be added?

Most Wodna13 apartments are designed for 2 guests. Depending on the apartment, there is either one double bed measuring 140 × 200 cm or two single beds measuring 90 × 200 cm each.

The two single beds can be joined together using special connectors to create one large bed.

In Apartment 310, two single beds are joined to form a large 180 × 200 cm bed and are additionally fitted with a foam mattress topper to create a more even sleeping surface.

Apartments 301, 302 and 309 feature a double bed and a sofa bed.

Apartment 4 features two single beds and a sofa bed.

Extra beds cannot be added. When booking, please choose an apartment suitable for the number of guests included in the reservation.

What happens if I lose the apartment access card?

After entering the apartment, guests will find an access card placed next to the power switch. The card is used to activate the electricity in the apartment and to open the apartment door.

A fee of PLN 100 is charged if the access card is lost.

Is there free internet access and TV in each apartment?

Yes. Every Wodna13 apartment has free Wi-Fi and a TV.

Apartments located on the ground floor and on the 4th floor are additionally equipped with Smart TV.

Can you smoke in the apartments?

No. Smoking is prohibited in all apartments and inside the building.

Smoking is only permitted on balconies and on the patio.

Apartments 303, 304, 305, 306, 307 and 308 have balconies.

Apartments 5, 6 and 7 have direct access to the patio.

Apartment 4 is located on the first floor and has a balcony window.

Is there a kitchen or kitchenette in each apartment?

Yes. Every apartment at Wodna13 has an equipped kitchenette.

The kitchenette includes:

  • 2-zone induction hob
  • electric kettle
  • refrigerator
  • glasses and mugs
  • pots and frying pan
  • cutlery and wine glasses
  • wine opener
  • bowl and chopping board
  • coffee and tea
  • coffee creamer
  • salt and pepper
  • dishwashing liquid and sponge

Are pets allowed at Wodna13?

No. Pets are not allowed in Wodna13 apartments. Please take this policy into account before making a reservation.

Are the apartments air-conditioned?

Yes. Each apartment has individually controlled air conditioning with a remote control, allowing guests to set a comfortable room temperature.

Are towels, toiletries and basic bathroom amenities provided?

Yes. Each apartment includes the following bathroom amenities:

  • towels for guests
  • towel bath mat
  • hand soap
  • 2-in-1 shampoo/shower gel
  • toilet paper
  • hairdryer

All of these amenities are provided at no extra charge.

Is there a bathroom in each apartment?

Yes. Every Wodna13 apartment has its own private bathroom equipped with a Radaway glass shower enclosure with a low shower tray, as well as fittings and sanitary ceramics from renowned brands such as Grohe, Laufen and Roca.

The bathroom also includes:

  • towels
  • towel bath mat
  • hand soap
  • 2-in-1 shampoo/shower gel
  • toilet paper
  • hairdryer

All of these amenities are provided at no extra charge.

What time are check-in and check-out?

Standard check-in at Wodna13 is available from 3:00 PM, and check-out must be completed by 11:00 AM.

Early check-in may be available upon prior arrangement and depends on apartment availability and current occupancy. The fee for early check-in is PLN 30.

If early check-in is confirmed, the apartment is prepared as a priority and the access code is activated for the agreed earlier time.

Thanks to the self check-in system with an access code, guests can also arrive late in the evening or at night without visiting a reception desk.

Does Apartamenty Wodna13.pl have its own car park?

Wodna13 does not have its own private parking. Guests can use paid street parking in the city-centre paid parking zone or a monitored car park located approximately 220 m from the property.

Monitored car park – approx. 220 m from Wodna13

The car park is located near Wszystkich Świętych / Za Bramką streets.
Entry is possible between 6:00 AM and 10:00 PM, while exit is available 24 hours a day.

Please check the current prices directly on the operator’s website:
http://poznan-parking.pl/

Paid street parking – Old Town

Wodna13 is located within Poznań’s City Centre Paid Parking Zone.

Current rates for drivers not eligible for the Poznań resident tariff:

  • first hour – PLN 9.50
  • second hour – PLN 11.00
  • third hour – PLN 13.00
  • each additional hour – PLN 9.50

Parking fees apply from Monday to Saturday, from 8:00 AM to 8:00 PM.

Payment can be made at a parking meter or via a mobile app.

Parking prices and regulations may change. We recommend checking the current rates for both the private car park and the city paid parking zone before arrival.

Can I leave my luggage before check-in or after check-out?

Wodna13 does not have a permanent luggage storage room, but we always try to help our guests whenever possible.

Depending on the situation, luggage can sometimes be left with the housekeeping staff, who usually arrive at the property around 9:00–10:00 AM, or stored in a lockable cabinet available for temporary luggage storage.

Luggage storage must always be arranged with us in advance, as availability depends on the situation and organisation of the property on a given day.

Is late check-out available?

Yes. Late check-out is possible by prior arrangement and depends on apartment availability, occupancy and the dates of your stay.

Standard check-out time is 11:00 AM.

A fee of PLN 20 per additional hour applies for late check-out.

Late check-out may not be available if the apartment needs to be prepared for incoming guests or during periods of high occupancy.

Each late check-out request is considered individually and must be confirmed in advance by Wodna13.

Plan of the apartments

plan apartamentów Wodna13 plan apartamentów Wodna13